Only RK

Price: 0

Number of applications: 10

Decision acceptance deadline

09.09.26 (inclusive)

Form of award

piecework

Product status

Idea

Task type

ICT tasks

Сфера применения

Media sphere

Область задачи

Digital Security Technologies

Type of product

Software/ IS,

Mobile app

Problem description

AI assessment should be used as a tool for management analytics and employee development. For personnel, disciplinary and other significant decisions, it should be possible for the responsible person to verify the results.

Expected effect

Create a software mechanism that allows you to use transcribed dialogues automatically.: evaluate the quality of the consultation; determine compliance with service standards; monitor the implementation of sales stages; identify the strengths and weaknesses of the manager; identify systematically missed sales milestones; analyze the quality of work with the needs and objections of the client; create individual recommendations; calculate the final manager rating; track the dynamics of employee performance; generate analytics for the manager.

Full name of responsible person

Dautkulova Aida

Purpose and description of task (project)

The module should automatically analyze the content of the manager's consultations with clients, compare the actual dialogue with established sales and service standards, and form an objective assessment of the employee's work quality.

Note