Decision acceptance deadline

06.08.26 (inclusive)

Form of award

Pilot contract with CONTPARK LLC based on the selection results; volume and cost are agreed with the selected contractor

Product status

MVP

Task type

ICT tasks

Сфера применения

Railway industry

Область задачи

Technologies in transport and logistics

Type of product

Software/ IS

Problem description

Multilingual AI consultants for complex B2B systems are difficult to test manually: the same question may give different answers in different languages, the model may add unconfirmed information or open an incorrect demo scenario. Without automated checks, updating the knowledge base and models increases the risk of factual errors, unsafe navigation, and quality degradation before demonstration to the customer.

Expected effect

Target effect: Automate at least 70% of recurring checks, identify critical discrepancies before release is published, reduce regression testing time, and receive an audited report on actual accuracy, route safety, language consistency, and response delay.

Full name of responsible person

Vladimir Bondarev

Purpose and description of task (project)

To develop a module for automated quality and safety assessment of a multilingual voice AI consultant for industrial software. The module should check responses based on an approved knowledge base, the correctness of transitions according to permitted scenarios, compliance with the language of the dialogue, safe rejection in case of insufficient data, and response time. The result should be integrated with the current MVP of the AI consultant CONTPARK and generate a reproducible report on the quality of each release.

Note

The geography of the application is the whole world. The pilot is conducted on the CONTPARK demo circuit with test or anonymized data. The supported languages of the pilot are Russian, English, Spanish, French, German and Portuguese.