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Number of applications: 10

Baggage transportation
Customer

АО "Пассажирские перевозки"
Decision acceptance deadline

11.12.23 (inclusive)

Form of award

By agreement (via the Samruk-Kazyna portal)

Product status

Finished product

Task type

ICT tasks

Сфера применения

Purpose and description of task (project)

Within the framework of this project, it is planned to digitalize the processes of baggage handling (0% paper), through the introduction of IT solutions. This project is aimed at providing more efficient and reliable baggage transportation for our passengers, as well as improving the operational efficiency of our company.

Type of product

Software/ IS,

Mobile app

Problem description

The processing of baggage and cargo transportation is carried out in a semi-manual mode. At the same time, many documents are generated for the registration of cargo transportation.

Expected effect

- Reducing baggage handling time and speeding up its delivery to passengers. - Reducing the likelihood of baggage loss or damage due to automated monitoring and control systems. - Improving the quality of customer service and increasing passenger satisfaction. - Reduction of operating costs by optimizing processes and reducing paper documentation.

Note

The current BPNM business process model has been prepared.

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