19.05.26 (inclusive)

Contractual

Idea

ICT tasks

ИИ

Автоматизация

Software/ IS

In modern service businesses (beauty salons, clinics, studios), the DIKIDI platform is widely used to manage customer records, schedules, and databases. However, with increasing competition, there is a need for more efficient automation of sales and customer communications. Existing SALES AI-based solutions (intelligent lead processing systems, autoworks, chatbots, and recommendations) do not have native integration with DIKIDI. This leads to the following problems: Loss of potential customers due to the lack of automatic processing of incoming requests Data fragmentation (customer records in DIKIDI and communications in CRM/messengers are not synchronized) Lack of personalized offers based on your browsing history , Manual work of administrators during confirmation, reminder and pre-sales , Low conversion to repeat recordings As a result, businesses lose revenue and do not use the potential of AI to grow sales and retain customers.

The implementation of SALES AI integration with DIKIDI will significantly increase the operational and commercial efficiency of service companies. The following results are expected for the business: An increase in the conversion of incoming requests to records by 15-30% due to instant automated processing of applications; 20-25% increase in repeat entries due to personalized recommendations and automatic customer refund scenarios; Reducing the burden on administrators by up to 40-60% due to automation of communications; Reducing the processing time of a client request from a few minutes to a few seconds; Increase the average receipt by 10-20% through AI upselling and cross-selling; Reduce the number of missed recordings through smart reminders.

Zhenisuly Aybar