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Number of applications: 3

Development of an AI agent and automation of operational monitoring and troubleshooting in the electronic ticketing system in public transport
Customer

ТОО "ALEMPAY(АЛЕМПЭЙ)"
Decision acceptance deadline

15.07.25 (inclusive)

Form of award

Monetary

Product status

Idea

Task type

ICT tasks

Сфера применения

Car industry

Область задачи

Intelligent control systems

Tech-task
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Type of product

a set of systems (database, Telegram BOT, AI agents)

Problem description

Due to the large territorial spread of equipment, the process of collecting information and making decisions to eliminate problems that arise in the operation of the electronic ticketing system in public transport can take a long time.

Expected effect

The implementation of an AI agent will allow: - reduce the response time to failures; - improve the reliability of the EB system; - provide objective incident statistics for analysis and planning of technical measures.

Full name of responsible person

Tsoi Sergey Olegovich

Purpose and description of task (project)

Ensure prompt identification, classification and fixation of failures in the electronic ticketing system (EB), including equipment errors, unavailability of payment methods, anomalies in transactions, and other anomalies in the operation of equipment.

Note

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