Price: 0
Number of applications: 7
28.07.25 (inclusive)
monetary
Finished product
ICT tasks
Robotics
Neurotechnology and artificial Intelligence
Software/ IS
With the growing number of users of the mobile application, the number of user requests is increasing. To improve the quality of service and increase the speed of answers to frequently asked questions, it is necessary to develop an AI assistant (chatbot) that can: - Recognize and classify incoming requests in Kazakh and Russian; - Provide instant answers to frequently asked questions; - Integrate with the service's database; - Send complex requests to a specialist. The solution should include a basic trained model, auto-response scripts, the possibility of further training, as well as a web interface for demonstration.
A working prototype of a text chatbot capable of closing at least 30% of typical requests without the participation of a specialist.
Nabieva Nurgul
Purpose and description of task (project)
Create an intelligent text assistant that can process customer requests, automatically answer frequent questions, receive complaints, and call a support specialist if necessary.
Note
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