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Price: 0

Number of applications: 7

Development of a CRM system for a network of medical clinics with integration with MIS
Customer

ТОО «J2LAB»
Decision acceptance deadline

13.01.26 (inclusive)

Form of award

contract

Product status

MVP

Task type

ICT tasks

Сфера применения

Chemical and petrochemical industry

Область задачи

Intelligent control systems

Type of product

Software/ IS

Problem description

Clinics manage patients and referrals in disparate systems (tables, messengers, telephony), which causes leads to be lost, there is no quality control of service and repeat visits, and it is difficult to evaluate the effectiveness of advertising and the workload of doctors. There is no single tool that transparently manages the funnel and communications while being linked to the IIA.

Expected effect

The increase in the conversion rate of requests for an appointment Increasing the number of repeat sessions Reducing the burden on administrators Increasing the workload of doctors and clinic revenue Transparent marketing and service analytics Improving the quality of patient care

Full name of responsible person

Daniyar Zhaksylykov

Purpose and description of task (project)

To develop a CRM for medical clinics that combines sales, marketing, and service: lead and patient management, appointment appointments, communications, repeat visits, loyalty programs, and analytics. Provide for integration with the current MIS and communication channels.

Note

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