Decision acceptance deadline

18.06.26 (inclusive)

Form of award

Under discussion

Product status

Idea

Task type

ICT tasks

Сфера применения

Medicine

Область задачи

Other technological solutions

Type of product

Software/ IS

Problem description

Historically, most medical information systems (MIS) were developed as closed capsules (on-premise) that cannot "communicate" with modern cloud services. This creates critical pains for the medical business: The human factor and double data entry: Clinic marketing attracts leads through Bitrix24 or iDoctor. Due to the lack of an API, administrators are forced to manually retype the IIN, phone numbers, and full names of patients from one program to another. This takes up a huge amount of time and produces fatal typos . Financial chaos and manual reconciliation: Cashiers have to manually generate QR codes in Kaspi terminals, and then manually mark the payment status in the clinic's accounting system. The lack of automatic Webhook communication often leads to fraud or confusion in refunds. Government bureaucracy: Clinics are required to submit reports to government agencies. Doctors spend up to 50% of the appointment time duplicating the diagnosis first into the local clinic program, and then onto the state portal (DAMUMED). Technological ceiling for networks: Large franchise networks cannot launch their own mobile applications for patients because the old IIAs do not provide them with an open and documented REST API for uploading schedules and medical records.

Expected effect

The launch of a single integration gateway will bring the DCH platform into the category of Enterprise solutions and provide the following results: End-to-end automation and cost reduction: Full synchronization of the Calendar, Cash Register, Bitrix24 CRM funnels and aggregators (iDoctor) will eliminate the human factor and reduce the time spent by staff on clinic administration by the target 35-50% . Uncompromising transaction security: Integration with the Kaspi Pay API using cryptographic checks (HMAC-SHA256) and idempotent requests will ensure zero percentage of errors and double charges when accepting payments . Attractiveness for large businesses and investors: The availability of ready-made integrations with government systems (eGov, DAMUMED) and compliance with international security standards (ISO, HL7) will be the main competitive advantage of DCH. This will directly affect the implementation of the business plan to connect 112 clinics and achieve revenue of more than 2 billion tenge by 2029 . The foundation for international expansion: The developed universal data bus (API Gateway) will make it easy to adapt the platform and connect local payment systems or government registries with the planned scaling of DCH to the markets of Uzbekistan, Kyrgyzstan and other CIS countries.

Full name of responsible person

Amina Agzamova

Purpose and description of task (project)

Create a fault-tolerant, high-speed, and secure data bus (API Gateway) that will free the DCH system from technological isolation. The main objective of the module is to provide algorithmic data flow between the clinic's marketing tools (Bitrix24), medical aggregators (iDoctor), fintech providers (Kaspi) and prepare the platform for legitimate data exchange with the state healthcare systems of the Republic of Kazakhstan. Detailed description of the functionality and technical solutions: Deep integration with Bitrix24 (Two-way synchronization): Development of a REST API and a Webhooks processing engine. If the manager creates a new (non-standard) window for the doctor in the DCH calendar, it is automatically duplicated in the Bitrix24 schedule. . Upon successful payment of the full course of treatment in the "Cash Register" module, the DCH gateway sends a PATCH request to the Bitrix24 API, automatically transferring the transaction to the required stage and updating the UF_PAYMENT_STATUS = 'paid' field. API bridge for Medical Aggregators (iDoctor): Creating a secure endpoint for accepting applications from the outside. When a patient makes an appointment through the external application of the iDoctor aggregator, the DCH gateway instantly accepts this payload, creates a patient card and automatically reserves a slot in the calendar grid without the participation of the registry administrator . Fintech Gateway and Kaspi Pay API: Integration of complex financial logic for generating dynamic QR codes, Kaspi Installment payments and making refunds (Kaspi Refund API) . Implementation of a listener for incoming Webhooks from Kaspi with mandatory cryptographic verification of the HMAC-SHA256 signature to prevent fraudsters from replacing payment statuses . Omnichannel communications: Linking the notification core with ChatApp providers (for WhatsApp Business API and Facebook Messenger) and Kazakhstani SMS aggregators (as a fallback channel). This will allow the system to send automatic reminders and PDF receipts . State Registries (eGov and DAMUMED): Architectural preparation (at the level of data models and APIs) for future integration with eGov API and DAMUMED platform . This will allow DCH partner clinics to transmit mandatory medical statistics to the Ministry of Health in one click without double manual entry. International security standards: Preparing the data exchange architecture for the requirements of international medical Data Transfer Protocols (HL7) and information security standards (ISO), which is necessary for the future scaling of the platform abroad.

Note