Only RK

Price: 0

Number of applications: 5

Decision acceptance deadline

03.04.25 (inclusive)

Form of award

Interaction and recruitment for work under the contract

Product status

Finished product

Task type

ICT tasks

Сфера применения

Robotics

Область задачи

Neurotechnology and artificial Intelligence

Purpose and description of task (project)

The opportunity to get an extended answer to a question in the field of transport via WhatsApp, Telegram, etc. Eg: - how to get a shipping permit; - what documents are needed when transporting coal; - is the section of road leading to the passage open, etc.

Type of product

Software/ IS

Problem description

The lack of a convenient channel for obtaining quick and accurate answers to transport questions makes it difficult to access information about transportation, documents and road conditions.

Expected effect

Time indicators: optimization of the time spent on citizens' consultations by more than 90%. Every day there are about 10 calls per 1 employee, an average of 5 minutes, taking into account the territorial divisions, about 100 employees provide consultations. The online consultant will reduce about 83 hours of consultations daily or 2,500 hours monthly.

Full name of responsible person

Digital Government Support Center

Note