Price: 0
Number of applications: 6
10.12.25 (inclusive)
Under discussion
MVP
ICT tasks
Railway industry
Smart Field Information Systems
Software/ IS,
Mobile app
The problem: The Company's customers face inconveniences when interacting with the current service processes. The main difficulties: 1. Manual processing of applications and bid calculations takes a lot of time and requires sending documents by e-mail or fax. 2. Lack of transparency on contracts and transportation - customers do not see the status of their applications, contracts and the movement of wagons in real time. 3. Difficulties in communicating with the Company - customer requests are lost or processed with a delay, there is no single center for correspondence and documents. 4. Lack of analytics and recommendations - customers do not receive tips on optimizing rates, routes and delivery times. 5. Security risks - transmitting passwords and documents in clear text increases the risk of data leakage.
Reducing service time - Automating application submission, bid calculation, and contract handling reduces manual work and speeds up processes. • Transparency and control - customers receive up-to-date information about applications, contracts, wagon locations and the status of requests in real time. • Improved communication - a centralized system for correspondence and signing documents reduces the risk of losing calls and improves the quality of service. • AI decision-making support - recommendations for optimizing rates, routes, and delivery times improve customer performance. • Increased security - storing passwords in encrypted form and using EDS to sign documents reduce the risk of data leaks.
Murat Mukayev
Purpose and description of task (project)
1.Purpose Create a Personal Account for the Company's clients for online services: managing contracts, applications, bid calculations, wagon locations, news and requests with AI elements (prompts, data analysis, automation of forms). 2. Basic functionality Authorization and registration Log in by e-mail and password. Password reset via e-mail. Registration with company details (BIN/IIN, DKR, contacts). Personal information View and edit company data. Bid calculation request Request form (stations, cargo, wagon, weight, services). Automatic PDF creation, sending to the Company's e-mail. , Receiving a response and displaying it in the log. AI: recommendations for optimizing bets. Requests for transportation Application form (cargo, stations, wagon, dates, GU12, contractors). EDS signing, PDF + QR generation. Receiving the response to the request and displaying it in the log. AI: checking the correctness of data and forecasting deadlines. Contracts View all contracts. Online completion of the offer agreement with the EDS. Dislocation of wagons Getting data from railwagonlocation.com . , A table with key parameters and Excel upload. Color indication according to the algorithm (green/yellow/blue/orange/without color). AI: trend analysis and forecast of carriage movement. News and service standards , View publications, notifications, and uploaded documents. Contacting the Company Creation and signing of appeals (EDS). The Company's responses, correspondence, and request log. AI: classification and prioritization of requests. 3. Integration railwagonlocation.com — import data dislocation. E—mail - sending and receiving documents (applications, bids, contracts, appeals, password change, deployment). 4. Information security requirements Passwords are stored only in encrypted form. User passwords: ≥8 characters, case letters, numbers, special characters. Admin passwords: ≥10 characters, 4 types of characters, history of the last 5. 5. The Administrator Loading the list of wagons, pinning the customer and the loading station. Automatic coloring of data according to the algorithm. , Document and news management. AI: analyzing customer activity, identifying problems, and optimizing processes.
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