Decision acceptance deadline

03.04.25 (inclusive)

Form of award

Interaction and recruitment for work under the contract

Product status

Finished product

Task type

ICT tasks

Сфера применения

Robotics

Область задачи

Neurotechnology and artificial Intelligence

Purpose and description of task (project)

Develop a chatbot that will help you solve the following tasks: - Reducing the Consul's time to consult with service recipients abroad by up to 90% (105 Consular departments worldwide). - Will allow you to consult service recipients around the clock. - It will reduce the need for personal visits to Consular departments by service recipients from other cities of the consular district. - Make an appointment with the consul at a convenient time for the recipient.

Type of product

Software/ IS

Problem description

- reducing the percentage of errors in filling out questionnaires and applications from citizens. - checking the completeness of the submitted documents for obtaining public services. - elimination of the human factor and time, will be able to consult around the clock. - saving citizens' money due to the availability of online services for residents of other cities

Expected effect

1. Processing requests from service recipients. 2. Consultation of citizens of the Republic of Kazakhstan and foreign citizens on obtaining public services. 3. A preliminary check on the completeness and correctness of the submission of documents for public services. 4. Automation of responses to the most demanded public services. 5. Filling out applications and questionnaires for obtaining public services. 6. Make an appointment with the consul at a foreign institution

Full name of responsible person

Digital Government Support Center

Note